Great customer service translates into happy customers and happy customers return. One way to ensure great customer service is to install IP surveillance cameras in those areas where a customer may temporarily leave their belongings (e.g., in the lobby), park their vehicle (in a garage or lot), or walk through isolated areas on the premises (e.g., hallways, elevators). Security cameras will deter criminal activity. IP security cameras also protect your hospitality staff from unwanted guests and thieves. This is especially true for those employees that manage money. Having security cameras placed inside and outside, i.e., in corridors, on stairways, at inside elevators, and at entrances and exits, and parking lots.
Improve customer satisfaction further with an IP video surveillance solution when you remotely view areas that tend to back up and take any necessary steps to minimize customer queue time . Monitor your facility to make sure that its presenting an organized and welcome presence, always a for a satisfied hospitality guest.
Watch for areas that need attention real-time – for instance, building maintenance, a parking lot accident,forgotten luggage. Watch your staff’s interaction with guests to ensure the level of service you want your hotel to be known for. Although customers can be comforted by noticing a video surveillance system throughout your property, they’ll think less of security and safety risks if the cameras blend well with the hotel’s decor.
IP security cameras can be used to improve staff efficiencies and response times by: Tracking employee progress; Looking at surveillance footage on a mobile device in a remote location – this saves time having to travel to the area that requires attention. Someone closer can be dispatched to address any issues; IP security camera systems are capable of alerting responsible personnel when it detects unwanted motion – again, saving time because someone closer can be dispatched to address the issue; Networked video security can be shared by simply allowing access to anyone anywhere – no need to have someone travel to where the video monitors are for viewing.
Protecting your investment and assets always contributes to cost savings, either directly or through cost avoidance. Surveillance equipment in areas that are at high risk for shrinkage (employee theft) act as a strong deterrent. When you consider adding to your CCTV system, choosing a wireless (Wi-Fi) IP security camera system can result in cost avoidance: little data to no coaxial cabling costs are required when you connect a Wi-Fi security camera to your WLAN (wireless network). Schedule your security camera installation around your budget. IP video surveillance is scalable. No need to invest in a full-scale system up front. Add surveillance equipment as needed.
Your hotel will benefit from an IP security camera system in more ways than securing your guests, staff and property when you use your hospitality networked surveillance system for customer satisfaction and strategic cost savings measures. Seek out a no charge, no obligation IP video surveillance consultation.
Wednesday, 6 July 2011
IP Security Camera Systems Offer More Than Just Security
Posted on 01:09 by Unknown
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